failed the examination previously and had to re-sit. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. (This can normally be obtained from the transport companys website). I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. I would and do prefer not to use their services. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Refunds & Exchanges Follow New articles New articles and comments. Hands down. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. All Theatres and productions and sporting events should seek alternative partners. I will NEVER buy tickets from this company again! All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. Abusive partner? How do I contact Ticketek? - Ticketek Australia Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. Any vehicleYouplan to use during theBooking. A police report or crime number to confirm the theft(Self-declaration not accepted). ?DO NOT BUY TICKETS FROM TICKETEK! You'd think that but I had the same shitty experience with them on this front. The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Ticketek Australia you're a pathetic poor excuse for a company. Why are there multiple listings for the same event at different prices? Anyone can write a Trustpilot review. Sick relative? An incident number or report from the Police or relevant traffic authority. Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. Poor service really. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. Ticketek Marketplace - Buy and Sell Tickets Youmade an unsuccessful request for annual leave for the date of theBooking. What happens to my money when I buy a ticket? Any temporary relocation for work must be for a period of at least 3 months. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. They do but its retarded. means cancellation or significant delay of flight(s) which. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Cannot add tickets to wallet. Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). But the thing is, they didn't. I replied and asked for a direct line or email address to speak to management/no reply since. IfYoudid not make reasonable alternative arrangements to AttendtheBooking. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. I have contacted your Customer Service team but have not received a response. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Requesting a Refund. There is no phone number, only an email which does not get answered. An incident number or report from the Police or relevant traffic authority. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. means the unforeseen change of the date of an examination that. Sell tickets directly from your Ticketek Account. Then I looked on Trustpilot at their reviews and really started to worry! Almost 90 days and still waiting for my refund back. (Receipt required for Doctors note refund up to $100 or equivalent). Are Refundable tickets available through Ticketek Marketplace? No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. A copy of a notice from the examination body, school, college, university confirming the change of date. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Fans should only purchase tickets from the official ticketing agencies listed at edsheeran.com or frontiertouring.com/edsheeran. Can never get a refund on tickets and/or speak to someone within Ticketek. Why is your site permanently unavailable. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Cool, just upload a goddamn police report. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. This is such scummy conduct. I've purchased a ticket and my event is tonight! Maximum refund value will not exceed 10,000 GBP or local currency equivalent. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Once got a response to an email because I didnt purchase the ticket wont gi. Ticketek takes the issue of scalping seriously. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Ticketek is selling for the following venues only. I have now been trying for a refund for 6 months. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. They rapidly charged my credit card, then didn't provide the tickets. Ticketek Marketplace Absolutely appealing customer service!!!!! Safe, Fast and Verified I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Our integration means you can list tickets for resale directly from your Ticketek account. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Where you cannot provide evidence that the person affected is within the Group due to Attend the Booking. More Info. (Receipt required for Doctors note refund up to 50 or equivalent). Website doesn't work. NEVER NEVER again. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. I reported the scam to my credit card provider! So thanks very much! Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. How they don't answer their emails again and fair trading have finished as they have "agreed to refund me". Do not purchase through ticketek marketplace if you can and recommend any event does not use ticketek. Confirmation of failure or disruption of the public transport. I received an error message after purchasing tickets. It's criminal and needs serious investigation. Please also read the General Conditions of Refund. Ticketek routinely mismanages ticket processing which should be simple. Complete the Accessible Seating Form and we will contact you to process your booking here, Tickets for Ed Sheeran's Australian tour can only be accessed via the Ticketek App Safe, Fast and Verified Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Ticketmaster Resale | ProductReview.com.au This is not an insurance policy. Fuck that, what a joke of an optional extra. Can I use a Ticketek gift card or voucher? I want an refund, yet there is no way I can get it. Don't EVER buy for a friend, NIGHTMARE. Wife tested positive on 13th. I find the app difficult to navigate. Ticketek Marketplace - Buy and Sell Tickets I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. We/Us/Our We are the Booking agent with whom You made the Booking. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. The ticket fiasco for the Ed Sheeran Melbourne 2nd March 2023 show was a disaster of epic proportions. Many of us haven't booked on line since COVID started, The site is worse than I remember. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. A copy of the letter requiring Jury Service. On-top of that you cant call anyone to purchase ticketsTerrible. Are Refundable tickets offered on Gift Voucher sales? Anyone waiting for refunds from Ticketek? Ghosted for 6 months now Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. I recognise the terms of service were available, but nobody reads those. How totally useless. I've bumped the ticket by responding as recently as January 2023. Why even have the option of refundable tickets for an extra charge if I cant refund them? ProductReview.com.au has affiliate partnerships. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). I went through other issue option and submitted claim to have tickets moved to later date(mary Poppins).

Shooting On Cicero Ave Today, Articles T