Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. 4. More details on eligibility can be found on the councils website. We are committed to making our website accessible to all visitors. Unless hes on a promise and has to apply for payment of his wages via a website. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. 0.1 England and Wales. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Where to find. The council can take action to. giving feedback Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. This service is in scheduled maintenance mode. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. You can change your cookie settings at any time. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Are IT illiterate How to claim your 150 Council Tax rebate to help with rising energy costs. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Are Marie Antionette and forgot to pay the baker By Kwame Boakye. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. You will need your council tax account reference number for the bill you want to pay, if you know it. We have received an email to say that our application for the 150 Energy Rebate has been granted. From: Valuation. The council will never call you and ask you to give them your bank details over the phone or by text. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. You have rejected additional cookies. It will take only 2 minutes to fill in. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. The deadline for all payments to be made is August 31. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Croydon is divided into 28 wards, electing 70 councillors. No surprise its them idiots Capita running the show. This will update your details. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. You can get information on their. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. 2. Plans to increase council tax in Croydon by 15% have been approved by the government. If you are emailing us with your change of date then include your name, account number and preferred date. pic.twitter.com/5PFiLmGWCv. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Visit the government's website for more information about support for energy bills and the cost of living. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. . Call us. Please i need help. You misappropriated the funds for something else by accident The council will never call residents to ask for bank details for the rebate. How to do a rebate of any kind by a method that will not cost too much administratively? Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Payment line:0345 300 0614 (option 3) This includes those who receive Council Tax support. The first is a calculator which can give you an idea of what you may be entitled to. giving feedback In the event of an emergency, the 020 8604 7124 hotline remains available. If you are emailing us with your change of date then include your name, account number and preferred date. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Vehicle Registration Number: * Please enter without space (eg. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. At conservative gathering, Trump is still the favourite. Please note that these messages may come from both the council and our form provider GrantApproval. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Which seems at odds with reality. Thank you for contacting the Council Tax Department. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Croydon Council Tax team Births, deaths, marriages and citizenship, comment or object to a planning application. and how to view your payment schedules online. We've matched the postcode to London Borough of Croydon. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. NEW Help improve this site by You can check your balance, instalments, payments and view bills online 24 hours a day. We also use cookies set by other sites to help us deliver content from their services. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Other ways to contact us. You should never give out your bank details by phone or by text. Are unable to get over those pesky Rachmanistic behaviours One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Russian minister laughed at for Ukraine war claims. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. 5. 2) Enter your new and previous postcode. What's the least amount of exercise we can get away with? But as Inside Croydon has reported, there are still many . They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . We are committed to making our website accessible to all visitors. Check with your provider first before proceeding. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Show giving feedback Please take part in our quick survey (it wont take you 10min, like the councils form!) United Kingdom, NEW Help improve this site by You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Send us a message and we'll get back to you as soon as we can. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Croydon Council Tax team. Show Hide, Send feedback directly to the content team using our website feedback form. Council Tax, get money off your bill The Penn report 2023 . The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. You could make it easier for the council to contact you by completing an application for an online account. Croyctax@croydon.gov.uk. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Hide, Send feedback directly to the content team using our website feedback form. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Council tax is payable on properties that are empty, including second homes. Further details will be. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Send us a message; Other ways to contact us . The council reckons even its online form should take around 10 minutes to complete. For example, card cash accounts, post office accounts and most savings accounts will not. For queries about your Council Tax or business rates bills contact your local council. Have you received your emergency energy Council Tax refund yet? From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. How much is your council tax increasing by? Fastest way to get help is online. 9 Some other shitty excuse So there cant be a shortage of money. To set up a Direct Debit, complete a council tax Direct Debit instructionform. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Anyone any ideas please? Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims.

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