I've learned to compartmentalize a situation into smaller parts to cope with situations. While performing duties, counter areas are often hot with steam from steam table and food vapors. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Shift Leader - 1092 - Panda Restaurant Group Careers Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. You've shared activities that give the interviewer more insight into your personality. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. NEW! Panda Restaurant Group, Inc is an Equal Opportunity Employer. Pay Range: $17.50 - $24.50 / Hour *. This can help you identify areas where your team members need additional training or support. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Module 1 Panda Express PIC Test. Therefore, any date prior to 2019 might not be accurate. What's most important is how you respond. This is an answer you can build on. ", "Yes. Flashcards. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. 3.no shared registers They may also earn additional compensation in the form of bonuses. Shift Leader Job Description - Betterteam ADA Statement: cardmapr-nl-XH2JFgT4Abc-unsplash - How I Got The Job This is a solid response. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. Building a conversational environment for our team & listen. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". A part of being a diligent employee is to ensure that you are always on time and present when expected. ", "I would like to see a long-term fit with Panda Express. Test. TYPE. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. 5007 Total Views. Good job! We offer our team members:** You will support in creating a vibrant and welcoming environment for our guests. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. 4 Water One recent example was when we had a kitchen fire in my previous place of employment. Flashcards. Written by professional interviewers with 62 answer examples and 31 community answer examples. These positions include assistant manager, general manager, and district manager. Should I end up on these social platforms, I will be sure to follow Panda Express. Job Details. Shift Leader. . "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. (6) I am unable to send or receive calls from my home or neighborhood. Panda Restaurant Group, Inc. SHIFT LEADER Job in Monterey Park, CA Luckily the restaurant next door had it and I was able to get it for the customer. Get a free, personalized salary estimate based on today's job market. Walk the interviewer through your process when it comes to making quick decisions. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. Of course, your posts always make me hungry! 5.delete inactive codes For this reason, I would rate my communication skills as a 7/10. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. Panda Express Assistant Manager jobs - indeed.com. Ultimately . As a Shift Lead for our team, you will have the opportunity to embrace a central role . 92 terms. Cibolo Creek Test Well company overview, insights, and reviews | Lensa Keep your answer simple. JOB ID. . PANDA EXPRESS - 17 Photos & 24 Reviews - Yelp $18 to $24 Hourly. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. Upgrade to remove ads. Make sure you have an answer ready for this question because they will ask it. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. ", Setbacks happen to everyone. My vehicle is only 3 years old and still under warranty.". Perhaps say you would like to become a restaurant manager. (8) I am angry. Honesty and integrity are valued by all employers. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. "Our company had a contest . Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Expert solutions. All of these factors come together to determine the salary for a Shift Leader at Panda Express. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. What would your previous boss say about you? Panda Express Shift Leader Salaries in Columbia | Glassdoor I work well under pressure. Shift Leader - 2123. ", "I appreciate that Panda Express encourages continued education and training. 3. integrity Sets found in the same folder. 54. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) If you are applying for an entry-level position then dress business casual. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Test. Do they offer innovative menu items or engaging product promotions that keep customers coming back? Being a leader not only calls for taking control of a situation but communicating and working as a team.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job Details. ", "I have taken the heat for a situation that was not my fault. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. standingeagle1. "Thank you for asking - I do have a few questions. However; time may come when you need to speak up about something, and it may not look the best on you. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. Flashcards. Panda Shift Lead. All absences were excused and with notice. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. It started to rain and he was worried, as he did not have an umbrella. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Website. Full-Time. (13) Please notify me of your plan. I also completed all deposits on time each night, which helped me develop my math skills even more.. This question can help interviewers understand your experience with the equipment used in a kitchen. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Mallie Yang's Women's Volleyball Recruiting Profile - NCSASports.org You will gain valuable skills managing store operations and leading the team during the shift. "I have handled very challenging customers in my previous roles and can remain professional through all situations. This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. Monterey Park, CA. You can strengthen this answer by talking about how you handle a setback. Share more about how you assess the situation before moving on to the rest of your answer. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. Being a good communicator is vital to working with others or leading a team well. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Test. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. Jennifer Garcia - Shift Leader - Panda Express CA&C | LinkedIn Average salary for Panda Express Shift Leader in Austin: $36,820. I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. ", "I have researched Panda Express a great deal, before coming in today. Module 1 Panda Express PIC Test. Do you respond to each customer with professionalism and patience? Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. It can show teamwork, but it may not be the most honest thing to do. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Full-Time. I do have classes on Monday and Tuesday evenings. The trick is to try to look at the situation from their perspective and respond accordingly.". Finally, share the Result and how you contributed to the successful outcome.". If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. "I spend a lot of my free time volunteering at the local animal shelter. Shift Lead Qualifications. Shift Leader Panda Express Flashcards | Quizlet I have been responsible for both disciplining and terminating employees. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. A free inside look at company reviews and salaries posted anonymously by employees. The highlight for the interviewer the primary factors that made your leadership style a success. 44. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Talk to the interviewer about your thoughts on taking the fall for something you did not do. (1) Katrina wrote her cellular phone service provider a letter. Which part of the position has the steepest learning curve? It sounds like you have a history of being trustworthy! The more flexible you are with your hours, the better your chance of getting hired, so be flexible! Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . Panda Express. Shift Leader Panda Express. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. ", "I've had many years of customer service. Panda Express Open House Interview Day! Discuss how this position stands out to you over any others. . Good job! 95 terms. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 Finally, reassure the interviewer you have the right skills. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Delegating to subordinates also helps alleviate stress to a degree.". Know Your Worth. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. Averages based on self-reported salaries. The interviewer would like to know what attracts you to a role with Panda Express. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Don't forget to share the positive outcome. PIC of store is actual title Assistant/General Manager. Flashcards. You're right - communication is key to being a successful leader. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. Learn. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. Cdc. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. Prefer some Operations experience. All in all, it was worth it to speak up. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". 31 Panda Express Interview Questions (+ Answers) Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. What can you tell us about Panda Express? Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. If you have facial hair be sure to trim it. Pay Range: $17.50 - $26.00 / Hour *. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Share details about how you communicated with your team to help them understand the goal and their unique roles. Describe the specific Task you were supposed to accomplish. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Panda Leaders Scholarship Program - scholarsapply.org "My schedule is very open except for Monday evenings. Additionally, shift leaders should be familiar with mobile apps that allow customers to order ahead of time or pay online. I was raised to trust my initial response so, I do just that! 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. Pleasant, IN. If you have experience leading a team, describe what made you successful in that role. How does the Internet help cultural diffusion happen constantly? It was inspiring. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. Panda Restaurant Group, Inc. Oakland, CA. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. PANDA EXPRESS - 108 Photos & 182 Reviews - 14480 Merced Ave, Baldwin If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Search Country manager jobs in Penally, Wales with company ratings & salaries. Be true! Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. proactive, respect win-win, great operations, growth, giving. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Panda Express Colorado Springs, CO. Healthy lifestyle, continuous learning, developing others, acknowledging others. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. The culture fascinates me, and there is so much to learn. ", "It depends on the situation. Once my manager returned she was very pleased with the progress that I made, and I was promoted. Taking the fall for a situation, to protect a co-worker, is a tricky situation. We're committed to being your source for expert career guidance. Well done. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Great! Customers love when you go above and beyond for them which will, in turn, generate more business. 4 all meat in preptable and prep cooler holds 40 and below Maybe you have read case studies that you lean on in these instances. Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives. Full-Time. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Consider talking about your approach to managing team performance and disciplining/terminating employees. What opportunities will I have to learn and grow? Panda Express. Are there any courses I could take to better prepare, while you make your hiring decision? Shift Lead Qualifications. . In those instances, honesty isn't always the best policy. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. TCI-M2 Concepts, J.V. Then find a resolution and finally determine how it began in the first place.". My supervisor and co-workers will attest to my clear and concise communication skills. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. $17.5-$24.5/hr Shift Leader - 545 Job at Panda Express Panda Express Hiring Process does a background check on potential employees. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. ( customer service, clean store, food quality, associate growth . Is the service always consistently good? 5 hand sink reaches 110 in 1 min, 3 comp. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Do you pause to evaluate what happened, make adjustments, and try again?

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