With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. (United States) I cannot access the Insurance company. . Privacy Policy Honestly this post makes me feel better though, thank you lol. For more information, please see our If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. You should evaluate your risk in determining whether to attend the event. To read the updated Privacy Policy, please. What is ticket insurance? But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Click here. Show more Show less . Congratulations! Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Only items purchased on the AXS official website can be returned for refund or exchange. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . Upon your payment in full, you shall be entitled to the tickets you have purchased. Please note that orders are processed only after a billing address and other billing information has been verified. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Shipping information, if any, is provided at checkout. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. and now it says "refund pending". Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. Be the first to know. Official Tickets and Your Source for Live Entertainment | AXS.com This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Ticketplan's terms can be found on the Ticketplan website. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. Ive also heard similar stories from all of my concert going friends. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. Fan Update. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. The availability of tickets is subject to change. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. ugh I am raaaaaging. We hope that you have a great time at the show. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. IP: 161.35.97.149 It's all a fan needs, all in one app. Are you looking for comprehensive cover for Covid cancellations? Hey did you end up filing a claim with Amex? Did the same happen to you? T&Cs may apply.'. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Please visit our help page or contact customer support for assistance. We also give them access to 24/7, multilingual . If I have XCover ticket insurance and miss an event, can I get a refund? All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Please be advised we will require a copy of the death certificate to be attached. You must supply the required Payment Method and/or other personal information in order to complete your purchase. We will require vehicle recovery service confirmation and receipts. There are no suggested results at this time. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. Ad . Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Almost fell for the scam myself until I saw this. IP: 141.94.161.174 We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? (The reference number will be emailed to you immediately following submission of the online form). Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. Please note: The account holder is liable for bank charges levied by the receiving bank. Its for one of the Hyde Park British Summer Time concerts. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. It may take up to 30 days before we are able to review your claim. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Pick your exact se. Press J to jump to the feed. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. What is AXS Premium? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 4 days ago. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? Press question mark to learn the rest of the keyboard shortcuts. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. Klicka hr fr att kontakta oss. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! Besk vr hjlpsida fr mer hjlp och support. The ticket is valid only for the event, date, time, and seat location issued. Therefore, we ask for: A completed medical confirmation form. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. If they pay you now, there's no insurance for them if the new owners are refused entry. Yes - If customer is prevented from attending because of a government mandate, this is covered. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can I get my money back for cancelled or postponed events? Cover applies if an immediate family member or a member of the booking party tests positive. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. Create an account to follow your favorite communities and start taking part in conversations. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options.

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