2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. You can find one or more disconnections or loose connections. However, make a replacement if its damaged. Now that you're ready to take charge of your ride, plan your next trip with our guide to your battery's range. document recommends a number of safety procedures. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. Having a new wheel built can help if you encounter such a problem. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. 1273 S. Cherokee St, Denver, Colorado 80223 USA. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. Not sure of there's something wrong with the battery on my radrunner or the charger. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. If they dont work, we offer solutions for a couple of common situations. Here is why the rad power bike stopped turning on. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. Ebike Retail Sales & Service Centers | Rad Power Bikes Ebikes Explore our award-winning ebikes Our electric bikes have won more awards than any other brand from Electric Bike Review. For example, lets say youre going out for your first ride after a big snow day. However, 3 mm is the distance considered to be optimum for them. A day or two is not a cause for concern, but after a while, it starts to add up. For a better experience, please enable JavaScript in your browser before proceeding. Use this list of reminders to check for any easily-fixable problems: Try the tips below to figure out the issue. However, you can still ride the bike by peddling manually. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. Radrunner battery charging issue. Only seems to charge fully intermittently. Replies 27 Views 5K. Riders simply roll the bike out of the box, straighten the handlebars and ride away. So, check the wiring every time before you go for a ride. So we try to give a more personal touch, and that includes the same builder working on the bike from start to finish.. But it . The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. Same case if it releases a voltage higher or clearly lower than normal. If this hardware no longer works, you will have problems. MTB Podcast | Rectify the connection error as I described earlier in the post. Besides, it happens if the sensor is faulty or misaligned. Upgrades on derailleur and seat advised. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. If the battery isnt full, you might just need to give it more time. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. Some batteries that have recently been used may not start charging as soon as theyre plugged in. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. So, the PAS stop working when the sensors are corrupted or misplaced. And while that price seems fairly middle-of-the-road, the quality of these bikes far exceeds the price. Motor and battery are the key components of an electric bike. It appears when the battery is not charging correctly. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. There is a need to inspect the PAS sensor connector. Powered by Shopify. Here, we recommend applying grease to the pads. If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. This could be due to a damaged or overheated battery, or overcharging a battery. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. Besides, it occurs when the prongs are bent or broken. This will also prevent range decline from unnecessary charging. Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. That price, by the way, ranges from $1,499 to $1,999 for Electric Bicycle Companys current line of electric beach cruisers. Again, avoid cheap batteries. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. Well, you can change the acid water inside. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. Local manufacturing, of course, means local employees. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. Here, you might notice that the Rad UI Remote and Rad UI Display arent turning on. Support Us | If I simplify, an ebike is nothing but a regular bicycle with motor assistance. Your subtotal today is $-.--. The process will require you to power off the bike, turn off the battery, discharge residual power, unplug a connector and inspect it (take photos of any signs of moisture, debris, or damage), carefully plug the connector back in, turn on the battery, and check if the issue is resolved when you power on the bike. Get some Spare Connectors and rectify the connection issues by Soldering. One morning, five minutes into a charge cycle, one of the batteries caught fire and exploded inside Dutch-X's downtown warehouse; a worker on the scene luckily avoided injury. Our always-on services are here to support you daily. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. Rad Power Bikes is a Seattle-based company that has invested resources in developing affordable yet high-quality e-bicycles. We use cookies to ensure that we give you the best experience on our website. Dont use generic or third party chargers. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. However, the bike should be free from loose connections to avoid the motor cut. Remove your battery, wipe down the battery case and battery tray with a clean dry rag, and ensure the connections are dry and clean. Question about balancing the battery. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . You need to make a quick replacement to avoid accidents when such happens. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. According to you the charging malfunction of your electric bike Rad-Power-Bikes comes from a malfunction or from the incompatible charger? Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. Your email address will not be published. I haven't left it plugged in after charging for a long time. Use a Rad charger for the best results. We Specializein lithium ion batteries for electric bicycles of all brands. Its crucial to keep riding the bike. It may not display this or other websites correctly. When batteries explode, its said that the flow of ions has become abnormal or unstable. Rad Power Bikes Battery Charging: Tips to Follow. This action can even, in some cases, make your equipment even more efficient and resistant. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. Frostybikes; Apr 27, 2021; 2. On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. The battery is the source that runs the motor. What can I do here. However, even under normal use, the PAS sensor connection might become loose with time. If you have one of these two types of batteries, read on. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Does your eBike feel tired and cant reach the destinations you once enjoyed? While getting a new battery, avoid cheap options. Send your tired or defective battery to us and we will take care of the rest. If your charger cords arent working as intended, make sure the connections are fully seated. They briefly flicker red before turning off. Here are some of the major points from Human Powered Solutions and the University of Washington:. This is not a paid add for Rad Power B. So, I decided to write this blog and contribute to this community. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. This is known as the Goldilocks zone where it is neither too hot nor too cold. Yes, rad e-bike batteries can be repaired. Please select from the available assembly options, or update your delivery zip code. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. If its dirty, clean it well. Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. Views 4K. Let me explain. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. 4000 miles on a Radwagon here- Keep your spokes tight and true. Then try to pull out the grip. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. A battery that has been in contact with a liquid will suffer a lot and be damaged irreversibly. Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. Hop on and off with ease via the step-thru frame design. In this case, its good to replace the Pedal Assist Sensor. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . However, the pedal-assist system is operated and controlled by sensors. It blinks when you rotate the pedal. If its not in that position, then the charge level lights will not come on. Save my name, email, and site in the browser for my next comment. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. Buying a Rad Power Bike? It happens when the motor cuts out from the source. First of all, clean the PAS sensor. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. Battery came out of the box charged to 3 bars/ about 50%. Turn it to ON and try again. The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. Replacement batteries have an additional $60 shipping & handling charge. A common problem youll encounter is the breakage of the spoke in the rear wheel. document.write(new Date().getFullYear()); As a trader, benefit from our attractive wholesale. I see some with wires and some without. Keep your chain oiled and have regular tune ups for your derailleur system. This translates into broken spokes unless an expert takes care of it. Rad bike is one of the most uttered names in the ebiker community. Squealing noises show that there are vibrations between the disc pads and caliper. If it doesn't work, find another one. If it is stuck, you can use rubbing alcohol for lubrication. If the sensor is too far from the magnet ring, push it to bring them closer. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. If you do come across salt or saltwater, however, there are steps you can take to help minimize any damage to your bike or battery. Its also critical that you inspect the battery mount terminals. Its better not to risk it and to ride cautiously to avoid puddles or standing water. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. they can store a lot of energy in a small amount of space good grammar. If it only has one light, and it is green, thats a go signal for you as well. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. Rad Power Bike Battery Not Charging (Do This FIRST! When its time to take a spin, just slide it back on. So you are wondering what are the probable sources of this binding breakdown? Sometimes, the battery itself refuses to power up the bike. Its pretty easy to reset a rad power bike battery. JavaScript is disabled. Best MTB Gear | Get a new battery if the old one is chemically exhausted. Power Your E-Bike With FTHPower Batteries Shop now. This is for the standard battery pack only. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. With a high-capacity battery such as the one used in the Delfast 3.0, you may not need to charge so often. Best Bike Trails | Fortunately, here are tips for checking and solving these problems in this article. Get a good quality charger and charge the battery at the correct voltage. Even packaging is an area for pride at Electric Bike Company. Whereas you can manually accelerate it by twisting the throttle. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. We have sent you an email with instructions to reset your password. Consider Replacing the Battery; if it is exhausted and stops charging itself. Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. Disconnect the battery when it is done charging and store it in a safe place. What's in an Electric Bike Category Name. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. There is also the possibility of contaminants within the battery due to improper manufacturing, according to the University of Washington, and it could lead to whats called a thermal runway where the organic electrolyte within the battery is vaporized, pressurizing the battery casing, and potentially leading to an explosion when the case needs to release pressure. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Want to get back up and running quickly? Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. They help the bike to protect the components from overload. Electric Bike Company has a team of twenty-something employees that all live around the community. Besides, a low-quality cheap spare battery can create this problem. Press Esc to cancel. Simply saying, the motor accelerates as hard as you peddle. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. At first, you have to check the wiring and connection, especially the prongs. Use an official Rad charger when adding a charge your battery for the best results. Only true issue was loose spokes. Newport Beach-based Electric Bike Company invited me out to its factory south of Los Angeles to see for myself what goes into the process of building high quality, American-made electric beach cruisers. Get some Spare Connectors and rectify the connection issues by Soldering. The bikes are also more expensive compared to some of the other brands. Find out so what to do to solve this battery problem on your Rad-Power-Bikes electric bike. Ann M. Apr 22, 2017 . If the LED is not blinking while paddling, the PAS is not working. They have a specific lifespan on your Rad-Power-Bikes e-bike. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. The subreddit r/spicypillows has many scary/humorous examples. Fix the prongs if it is bent or broken. Hi-C Battery has got your back. Now, loosen the clamp bolt with an Allen Key. "A problem without a solution is an ill-posed problem". You are using an out of date browser. In fact, it was the goal of bringing this type of transportation assistance to South Africa that originally got Sean interested in electric bikes nearly a decade ago, and thus would be a fitting way to complete the circle on his journey through the world of electric bicycle designing and manufacturing.

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