Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Dont Miss: Hicv Vacation Package Kissimmee Fl. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. and I fell for it. This fact does not disparage the company in any way. Please let me know about a class action lawsuit against Palmera if one exists. Palmera Vacation Club Reviews | Glassdoor Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Palmera Vacation Club | Timeshares Only They lie right to your face and then remind you that nothing they say is legally binding! TUG saves owners more than $20 Million dollars. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. He wouldn't take that. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Points 3,000 . I am still suffering with cancer issues and cannot pay my medical bills. Login to participate on the website. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. We had a very similar situation happen to us - after years and years of successful timeshare ownership. No we know why. I have tried multiple times and never receive a response from the request. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Scam Clue 3: A promotion claiming youve been specially selected for membership. legally cancel the contract. Featured review. Reverse and return back to what we had, and reimburse us for the waste of our time in full. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Get direct access to Palmera Vacation Club through official links provided below. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Bath 2 . Pay only $199USD on your exchange fee when you book select Las Vegas resorts. We stayed at the Island Links and attended a timeshare presentation. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I was puzzled by this statement. Load More; Browse for Rent Browse for Sale Add Your Property. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Judging by everything I'm reading, nothing has changed and they are still lying. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. This is the version of our website addressed to speakers of English in the United States. A lot of robocalls are currently making this pitch. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. BBB Business Profiles are subject to change at any time. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Contacts:There are no additional contacts. The Palmera membership also included a Quest Vacation Club membership. The most helpful contributions are detailed and help others make better decisions. I told them I was waiting on a check from them to pay off my old time share. To learn more, check out our blog What is a Timeshare and How Does it Work? Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Type in the email address you registered with. It has been over 9 months. This was a hassle no doubt. go back to original rules when we joined or get out of contract. If I were you I'd get out of there as quick as you can. Fla. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). We did not need Palmera without this. It was basically, sorry sucker attitude. RCI members must redeem this exchange offer through the contact center. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Contact them directly! #3. Registration as a Seller of Travel does not constitute approval by the State of California. 602357907. Book by 8/15 for travel through 12/15/22. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Also publication TIMESHARING TODAY. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. You May Like: Disney Vacation Club Rentals Grand Californian. Palmera Vacation Club review: - Complaints Board All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. We put down $1200 on our credit card and signed the financing paperwork for the rest. Most real companies would take the time..will see where it goes. I submitted a certified letter to the company with no response. an attorney but they refused to negotiate with him. The letter I sent via fedex was received by someone at PCV this morning. So why do people still buy timeshares? RCI and related marks are registered trademarks and/or service marks in the United States and internationally. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. No. I have tried multiple times and never receive a response from the request. This is a multi-location business. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Scam Clue 2: A promotion claiming youve won something. Clear all When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Others, however, ask you to pay big up front for some promised future benefit. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. He didn't listen to anything we said at all. After the tour, we had to go back to the office and he kept trying to convince us. Nothing that the salesman presented to us was true. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums After purchasing, I was told to just click Book Me and schedule my trip. The trading power we were supposed to have with RCI was incorrect. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. get quotes and more. Phone number +1 888-887-2563. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Already have an account? Exchange: CST: 2046555-50. the 2 timeshares we were trading in would be sold and that we My decision to purchased was based on lies. We want you to share your story, with both the good and the not-so-good. At least I can dispute the credit card charges. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). OMG!!! Some restrictions apply. Some. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". This review was chosen algorithmically as the most valued customer feedback. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. They never answer our calls I but 5000.points and paid $2000. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Theres a lot of noise out there. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Interested in Palmera Vacation Club? Respect the privacy of others. Our friends did, for sure. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. We have excellent credit and I don't want this to ruin it! Vacation Club. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. I called the number they gave me three times to cancel the contract but no one answered. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. You wont have to exchange your vacation week or points. Washington Seller of Travel Reg. Desired outcome: I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Location. Still wondering why people buy timeshares? When I called the number on the email, it took me to an automated service. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. get quotes and more. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! How do they get away with this? All-Inclusive resorts may charge a mandatory all-inclusive fee. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We retained wisconsin. This would leave me with only the maintenance fee to pay. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. This sounded good to me as my current time share only gave me one week and a one bedroom. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. I just feel so bad for all of the people that get swindled by vultures like these. VSI the company that supposedly sells your previous timeshare is also irreputable. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. In Share your photos and videos with others to prove the truth of your words. I am respectfully asking for a rapid response. The guy then became upset and challenged us why we could base our decision based on something online. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. She gets rude too and tells us she guesses we just like to waste all of our money. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Nov 15, 2016. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club Company. Our credit is being held hostage by Palmera Time Share. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Hawaii TAT Broker ID #TA-023-193-6000-01. Read Also: Sailboat Vacations In The Caribbean. No. Called better business and state of SC. The trading power we were supposed to have with RCI was Scam Clue 5: A promotion that poses as an investment. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Down and my maintenance fee. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Check the complaint history, rating and reviews on this company. All Rights Reserved. All prices are based in U.S. dollars (USD). Is this your company? But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Cancel.We want out of Palmera. Does anyone else have experience with this and any advice? With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Complaint Resolution Index (CRI) Explained. No: TAR-6309. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Customer Reviews are not used in the calculation of BBB Rating. Palmera Vacation Club: Reviews, Complaints, Customer Claims Palmera Vacation Club Company complaints 12 - complaintsboard.com Sounds like your bases are covered. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Write reviews, ask and respond to questions, They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Our records indicate the company failed to respond to the one complaint brought to its attention. 13 Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Palmera Vacation Club | RCI.com Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. JavaScript is disabled. First off, I want to say that the people from Palmera are so hard to get ahold of. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. When you buy a timeshare, its an investment in your family and quality of vacations. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. 1 complaints for Palmera Vacation Club. Read full review of Palmera Vacation Club. Bottom line: Palmera VC is a scam. available to us. Is this your company? We asked plenty of questions, figuring 4 heads were . Amount Settled: $0.00. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Sign up for free now, Sign up for free to participate on the website. Lets say you take a week-long vacation every year somewhere new. This will surely increase the credibility of your complaint. We asked plenty of questions, figuring 4 heads were better than 2. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Copyright 2020 Business Consumer Alliance All Rights Reserved. If we can verify it in our system, an email will be sent to you with your password. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Reporter3228572. Thank you! After researching and finding this site (thank God!) This was enough to scare us away. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Learn how the rating is calculated 1 complaint. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. This business is not a member of Business Consumer Alliance. Of course, this was not mentioned. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. We purchased a timeshare with Palmera. Please dont include personal, political, ethical, or religious commentary. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Claim it and get a lot of features. No travel service of real value is ever free. Not to mention, timeshare resale scams can target owners in need of relief. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. We were blatantly lied to about our purchase. The only outcome youve been selected for is a fleecing. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Write reviews, ask and respond to questions, to the resort just about 1 year later and went to the sales office He was not up front at all. After all, it's not their money but yours. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Submit a complaint and get your issue resolved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Desired outcome: After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Barcelo bought out Occidental right . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Nothing has been done and calling makes it clear no one cares. Palmera Vacation Club Reviews And Complaints - VacationTalk.net These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Desired outcome: We are dedicated to delivering vacation memories that last a lifetime. My points being correct. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available.

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